Refunds are available in accordance with the following guidelines:

Due to the perishable nature of our food products, returns and refunds are accepted strictly within 24 hours of delivery under specific conditions:

Refunds or replacements will be provided only if the product received is damaged, spoiled, incorrect, or missing compared to the order placed.
Requests must be initiated within 24 hours of receiving the delivery by providing a photo and valid proof of purchase through our support channels.
Items must be unused, unopened, and in their original packaging when applicable.
Perishable and opened food products, or requests made after one day, are not eligible for return or refund except in cases of proven delivery error or product damage.
Approved refunds will be processed using the original payment method or as store credit, based on customer preference.
Shipping charges are non-refundable except for genuine product issues attributable to our service.
For any concerns, contact our support numbers or email as given on the site within 24 hours of order receipt.